Frequent questions

In case you live outside of Greece, please contact us and we will organize the shipment of your order together.

The ways you can pay are as follows:

  • Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners
  • With PayPal
  • By bank deposit (In case you choose this payment method, you should send us the deposit to info@pitbikes.shop, so that your order can be confirmed and shipped)

Shipping details can be changed if your order has not been shipped yet. In the event that your order has been shipped, you should contact the transport company that has undertaken its transport to make the change (if possible)

The order can be returned when one or more of the following cases apply:

  • In the event that you received incorrect products, and
  • In the event that the products are defective / damaged.

To cancel, you must contact us at info@pitbikes.shop, or via the contact form on this website, within 30 days from the date of receipt of your order. In the email you should mention the order number, the reason for the return and attach the corresponding photos (if any). You will then send the defective products back to us at consignee charge, and we will replace the products or refund the corresponding amount to your account.

You will find detailed information on the page Returns Policy.

In the event that your order has not been shipped, you can call us or send us an email asking to change it. If the order has been shipped, you cannot change or cancel it.

The cost of transport is automatically calculated by our website and depends on the weight of the shipment and the point of arrival of the order.

You can contact us in the following ways:

  • By emailing us at info@pitbikes.shop
  • By calling us at XXXXXXX
  • Via Facebook. And via Instagram.

The order can be placed in the following ways:

  • By phone call to: xxx xxx xxxx
  • Through this website

Your order will be shipped with a carrier (courier after confirmation)

You can contact us through the contact form and we can order the product for you. We will let you know as soon as we receive it.

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