Can I return an order?

The order can be returned when one or more of the following cases apply:

  • In the event that you received incorrect products, and
  • In the event that the products are defective / damaged.

To cancel, you must contact us at, or via the contact form on this website, within 30 days from the date of receipt of your order. In the email you should mention the order number, the reason for the return and attach the corresponding photos (if any). You will then send the defective products back to us at consignee charge, and we will replace the products or refund the corresponding amount to your account.

You will find detailed information on the page Returns Policy.

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